Returns & Exchanges

At Lash Next Door, we want you to love your look, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure your items are free of makeup, perfume, and deodorant marks to be eligible for a full refund.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.

3

Ship It Back

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Get Your Refund

Once our warehouse receives and inspects your return, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing